Last Updated: August 30, 2026
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through jansport-us.com (the “Website”).
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Website, we may collect information such as:
Information You Provide
When you place an order, contact us, create an account, or otherwise interact with the Website, you may provide:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Payment-related information
- Customer service communications
We do not need your full payment card number for ordinary customer service communications. Payment information may be processed by third-party payment processors that handle payment transactions on our behalf.
Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Approximate location information
- Date and time of visits
- Website usage information
We may collect this information through cookies, pixels, log files, analytics technologies, and similar technologies.
2. How We Use Information
We may use information we collect to:
- Process and fulfill orders
- Process payments
- Provide customer service
- Communicate with you about orders
- Send transactional emails
- Respond to questions and requests
- Improve our Website and services
- Detect and prevent fraud, abuse, or unauthorized activity
- Maintain Website security
- Analyze Website usage
- Comply with applicable laws and legal obligations
Where permitted by law, we may also use information to send promotional communications. You may opt out of certain marketing communications by following the unsubscribe instructions contained in those communications.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to operate and improve the Website.
Cookies may help us:
- Remember shopping cart information
- Maintain website functionality
- Understand how visitors use the Website
- Improve website performance
- Personalize certain experiences
- Measure advertising and marketing effectiveness
You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
4. Payment Processing
Payments may be processed by third-party payment service providers.
These providers may collect and process payment information according to their own privacy policies and terms.
We do not intentionally retain complete payment card information unless necessary and permitted for legitimate business purposes.
5. Service Providers
We may share information with trusted third-party service providers when reasonably necessary to operate our business.
These service providers may assist with:
- Payment processing
- Order fulfillment
- Shipping
- Website hosting
- Analytics
- Customer support
- Email communications
- Fraud prevention
- Website security
These providers may only receive information reasonably necessary to perform the services they provide.
6. Legal Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to legal process
- Protect our rights or property
- Prevent fraud or abuse
- Protect the safety of customers or others
- Enforce our agreements and policies
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include, where applicable:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion of certain personal information
- Requesting information about how personal information is used or disclosed
- Opting out of certain marketing communications
To submit a privacy-related request, contact us at:
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: exqtqndgqo@iubridge.com
Business Address:
3211 Nancy Street
Raleigh, NC 27604
United States